Vision, Mission, and Values
N2 Sales is a professional multi-line Manufacturer's Rep Agency founded in 2023. We serve Wholesale and Commercial Plumbing Suppliers, Decorative Showrooms, and Industrial Suppliers throughout Texas, Oklahoma, New Mexico, Arkansas, Louisiana, and Mississippi. With over 100 years of experience combined, our seasoned team of reps is dedicated to providing exceptional service and exceeding our customers' expectations.
Our Vision
We aim to establish N2 Sales as a premier manufacturer's rep agency in our territory by providing excellent customer service and by partnering with our manufacturers to offer top-rated products.
Mission Statement
At N2 Sales, we put our customers first. We work closely with them to understand their needs and ensure that they are satisfied with our work. Our goal is to build long-term relationships with our customers, based on trust, reliability, and excellent service.
Values
- Adaptability: We adjust quickly to stay ahead of the curve
- Authenticity: We say what we believe and follow our words with actions
- Customer Commitment: We prioritize giving our customers the best experience we possibly can
- Efficiency: Our competitive advantage is our speed and service
- Ethical Conduct: We put ethics above profit, and encourage integrity in our workplace
- Honesty: We hold truth and transparency as moral imperatives
- Humility: While striving to be the best, we don't pretend to know it all, and we are always willing to listen and learn
- Learning and Development: We believe that there is always something we can learn from each other to help us grow
- Proactive Customer Service: We don't just respond to customer needs, we anticipate them
- Trust: We work hard to build trust at the top with our manufacturers all the way down to our customers and beyond
- Work Hard: We all value a hard day's work and do it for each other
Our Market
Markets Covered
We cover the states of Texas, Oklahoma, New Mexico, Arkansas, Louisiana, and Mississippi
- Plumbing, Commercial, Decorative Showrooms, and Industrial Wholesalers
- Engineers, Architects, and Code Officials
- Builders and Contractors
Marketing Services
- Product comparisons and specifications for value-added purchasing
- Product training certification, and troubleshooting for proper use and installation of products
- Sales performance monitored by sales results, and orders received
- Direct mailings and e-mail blasts based on leads from manufacturers or requests from target customers
- Trade show participation: Local, State, Regional, and National as necessary
- Sales literature by manufacturer for customers